We are passionate about creating elegant and comfortable interior design, but we are equally committed to ensuring the process is rewarding and enjoyable for our clients.

We achieve this through a carefully-designed, step-by-step process that optimises the design and detailing stages, including any logistical or financial parts of the project. Through every stage of the process, we work with our clients and keep them fully informed of the plans and progress.

Our interior design services are driven by our commitment to delivering exquisite, perfectly imperfect interiors for both residential and commercial projects, on-time and on-budget.

Door handle detail


Our starting point for every design project is to fully understand our client’s practical requirements and personal aspirations. The initial no-obligation meeting is designed to enable clients to easily and enjoyably share their ideas and personal style, the practical requirements of the project, and how they would like their new interior to enhance their lifestyle or working environment.

This meeting is best undertaken in the home or location of the refurbishment, so we can fully understand the space as it is and how it could be transformed. Alternatively, we are very happyto welcome clients at our studio in Chelsea.

During this phase, we will also start to take into account logistical factors, such as budgets, timescales and planning requirements, along with any other practical considerations.

Ana Engelhorn


Following the initial interior design consultation, we will present a proposal that outlines the brief as we understand it, as well as a clear initial project plan including estimated timelines, budgets, planning or logistical requirements, and our associated design fees.

We will also present a detailed description of the process, tailored to each client’s requirements. This provides an ideal opportunity for a client to raise any questions or concerns they may have about the process, as we are passionately committed to ensuring that clients are fully informed and comfortable with every stage of the project.

Design concept


Once the proposal and detailed brief has been approved, we will present initial design concepts, which typically consist of creative and technical elements. Floorplans will be presented, showing ideas on space planning, structural changes, furniture layouts, bespoke joinery, lighting and audio/visual placement.

A range of mood boards will bring the concepts to life through a combination of construction materials, colours, fabrics and ideas for the furniture, fixtures and accessories. As we specialise in working with residential and commercial buildings with an innate sense of character, we pay particular attention to how your interior will feel homely and inviting, when lots of new elements are introduced. During this phase, we present concept sketches and elevations. It is very much a collaborative process, so we welcome an open, relaxed discussion.

Detailed design plans


During this phase, the approved design concepts are fully developed so that all of the necessary design detailing has been specified and ready to hand over to your contractors. We can recommend trusted partners or can work closely with your preferred suppliers on your behalf for the duration of the project.

During this stage, we will draw up detailed architectural plans and designs for fitted joinery and custom-made furniture, and present you with all final finishes and specifications. This encompasses all of the furniture, fixtures and fittings, along with the work undertaken by contractors (such as builders, decorators, plumbers and curtain makers).

Master craftsman


Finally, should you required it, we can help oversee the team who will deliver the project to completion, should this be required. For larger projects we will work closely with an appointed project manager, who is responsible for the day-to-day logistics, quality control and long-term planning. From managing the tendering and procurement process to ensure maximum value and quality; to guaranteeing that the on- and off-site craftsmanship and trades are delivered to the required quality, budget and schedule; we can help ensure your new interior is delivered as smoothly as possible, with minimum hassle for you.

A key part of creating the perfectly imperfect design aesthetic is ensuring that the interior styling is also considered. We would be delighted to help you dress your new scheme with all of the essential finishing touches.

Large renovation project


This project diary – detailing my first big project in the UK – offers an insight into the interior design process, with all its flaws and imperfections. Having a design philosophy that celebrates imperfections, I think it’s especially fitting to share a ‘real-time’ record of what goes into creating a beautiful interior.

By getting into the day-to-day discoveries and decisions, shining a light on oversights and literal cracks and wonky floors – as well as on triumphs and delights – I hope to not only make the interior design process more transparent, but to reveal how imperfect aspects and unexpected challenges contribute to a stunning home full of character.

So here it is – a no-holds-barred view on the design process – I hope you enjoy the ride!


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